BerktreeHealth.com is independently owned and operated by Berktree, LLC. We are a small, but dedicated company. Operating out of Raleigh, NC, we offer toll-free support at 866-505-5333, email support at
customerservice@berktree.com, and live message support by clicking
here.
We value you as a customer and want you to buy with confidence anytime you purchase products from BerktreeHealth.com. That is why we include Amazon.com's A-Z guarantee free with every order and offer extended coverage with BuySafe to every order. You can rest assured that you will receive the item you bought within the timetable represented on our site and the item condition is as we described.
We also value your personal information. Because we're partnered with Amazon, we offer Amazon's order encryption process on every order. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. We're also verified daily by McAfee Secure, giving you the reliability you deserve, powered by the world's largest dedicated security company. McAfee secure offers you protection from identity theft, credit card fraud, spyware, spam, viruses, and online scams.
Business Hours:
Our regular customer service business hours are:
Monday through Thursday - 10:00 am to 5:00 pm EST
Friday - 9:00 am to 4:00 pm EST
We are a small company, so often all personnel are in the shipping department after 2 pm. If your phone call is not answered, please leave a message and we will be with you shortly.
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